Brian and his crew were punctual, professional, and thorough. Brian conducted an extremely thorough onsite inspection of the property. He is shockingly knowledgable about pests, their tendencies, and how to evict them permanently. He took photos of everything during the inspection and took detailed notes. He told me what he was doing and what he was seeing as he went. He even pointed out many issues with my home which needed to be addressed, but were unrelated to the pest issue.